FAQ

Creating an account at El Royale Casino takes just minutes. Click the 'Sign Up' button on our homepage and complete the registration form with your personal details, including name, email, and preferred currency (USD, AUD, or Bitcoin). You'll need to verify your email address to activate your account fully. Once verified, you can make your first deposit and claim your welcome bonus. El Royale Casino maintains strict privacy standards, and all your personal information is protected with advanced encryption technology. If you encounter any issues during registration, our support team is available 24/7 to assist you.

El Royale Casino offers various secure payment options to accommodate different player preferences. For credit cards, we accept Visa, MasterCard, and American Express. Cryptocurrency enthusiasts can use Bitcoin (BTC) for both deposits and withdrawals, enjoying enhanced privacy and typically faster transaction times. We also accept Neosurf for deposits. All transactions are protected with industry-standard encryption to ensure your financial information remains secure. Deposit minimums vary by method but typically start at $10-$30. Remember that withdrawal options may be more limited than deposit methods, so check the cashier section after logging in for the most current information specific to your account and region.

El Royale Casino offers new players an exceptional welcome package of 240% bonus plus 40 free spins on the popular Bubble Bubble 2 slot game. To claim this offer, register a new account, visit the cashier section, make a qualifying deposit, and enter the bonus code 'TRUEROYAL' when prompted. This bonus comes with a 30x wagering requirement, meaning you'll need to wager the bonus amount 30 times before withdrawing associated winnings. The free spins are credited automatically after your deposit is processed. Remember that this welcome offer is available only for new players making their first deposit. Always review the current terms and conditions on our promotions page, as offers may be updated periodically.

Withdrawal processing times at El Royale Casino vary depending on your chosen payment method. After submitting your withdrawal request, our finance team conducts a verification review that typically takes 1-3 business days. This security measure protects both you and the casino from fraudulent activities. Once approved, Bitcoin withdrawals are usually completed within 1-3 business days, making it our fastest option. Credit card and bank transfers may take an additional 3-5 business days to reach your account, depending on your financial institution's processing times. To ensure smooth withdrawals, verify your account early by submitting any required identity documents before requesting your first withdrawal. This proactive step can significantly reduce waiting times for your funds.

El Royale Casino features an extensive collection of games powered by Real Time Gaming (RTG), one of the industry's most respected software providers. Our selection includes hundreds of slot games ranging from classic 3-reel designs to advanced video slots with innovative bonus features. Popular titles include Bubble Bubble 2, Cash Bandits, and Ancient Gods. Beyond slots, we offer a comprehensive table game selection including multiple variations of blackjack, roulette, baccarat, and poker. Video poker enthusiasts will find numerous options like Jacks or Better and Deuces Wild. For the authentic casino experience, check out our live dealer section where real croupiers host games in real-time. Our game library is regularly updated with new releases, ensuring fresh gaming options for our players.

El Royale Casino is committed to providing a fair and transparent gaming environment. All our games are powered by Real Time Gaming (RTG), whose software utilizes certified Random Number Generators (RNGs) to ensure completely random and unbiased outcomes for every game round. These RNGs undergo regular testing and certification by independent auditing organizations to verify their integrity. We maintain detailed records of all gaming sessions and transactions, which can be reviewed if questions arise about specific game outcomes. Additionally, we publish theoretical return-to-player (RTP) percentages for our games, giving players insight into expected long-term performance. Our commitment to fair play extends to our bonus policies, which feature clear terms and transparent wagering requirements. This comprehensive approach to fairness gives our players confidence that they're enjoying games of chance with legitimate winning opportunities.